Privacy & Data Protection

Ace365 Bet Privacy Policy — Your Data, Our Responsibility

Ace365 Bet believes your privacy is a fundamental right. This document explains in plain English how we collect your personal information, what we use it for, and how we keep it secure.

Last Updated: January 2026

Quick Summary

🔐 Your Data Is Never Sold — Your information is never sold to third parties.
🛡️ 256-bit Encryption — All data is stored with bank-grade security.
✏️ Your Control — You have the right to view, correct, and delete your data.
📍 Limited Use — Your data is used solely to improve our services.
🍪 Cookie Controls — You can disable non-essential cookies at any time.
Important

By using the Ace365 Bet platform, you are considered to have read and agreed to this Privacy Policy. If you have any questions, please contact our customer support.

1

Introduction — Why We Created This Policy

Ace365 Bet ("we", "us", "the platform") provides online betting and gaming services through the ace365bet.win website. Protecting the privacy of your personal information is both our ethical and legal responsibility.

This Privacy Policy exists for one reason — to clearly inform you of what information Ace365 Bet collects, the purposes for which it is used, and what rights you have over your data.

Among online gaming platforms in Bangladesh, Ace365 Bet is recognized for its most transparent privacy practices. Our data protection standards are internationally aligned — following GDPR guidelines.

Scope of Application

This policy applies to the ace365bet.win website and all associated services. If you follow a third-party link, that site's own privacy policy will apply.

2

What Information We Collect

Ace365 Bet collects only the information necessary to provide its services. No excessive or unnecessary data is collected.

📋 Information You Provide Directly

  • Name, date of birth, and gender — collected at the time of account registration.
  • Mobile number and email address — for communication purposes.
  • National ID or passport number — required for KYC verification.
  • Payment details — bKash number, bank account (encrypted).
  • Username and password (stored in hashed form only).

🔄 Automatically Collected Information

  • IP address and device information — for security purposes.
  • Browser type and operating system.
  • Which pages you visited on the platform and when — used to improve the user experience.
  • Login time and session details.
  • Gaming history and transaction records.
What We Do Not Collect

Ace365 Bet never collects your social media passwords, bank card CVV, or full card numbers.

3

How Your Information Is Used

Ace365 Bet uses your information only for specific, limited purposes. Those purposes are clearly outlined below:

Types of Data Purpose of Use Legal Basis
Identity Information Account Creation & Verification Contractual Compliance
Contact Information Notifications & Support Legitimate Interest
Payment Information Transaction Processing Contractual Compliance
Gaming History Personalized Experience Consent
Technical Information Security & Fraud Prevention Legal Obligation
KYC Documents Age & Identity Verification Legal Obligation
Marketing Communications

Ace365 Bet sends promotional messages only with your consent. You may withdraw that consent at any time.

4

Data Retention Period

Ace365 Bet retains your information only for as long as necessary. All data is kept while your account remains active.

  • Account Information: Retained for up to 5 years after account closure (legal obligation).
  • Transaction records: 7 years, in accordance with financial regulatory requirements.
  • KYC Documents: 5 years after account closure.
  • Customer Support Conversations: 2 years.
  • Marketing Preferences: Until consent is withdrawn.
  • Technical Logs: 90 days.
Data Deletion

Once legal obligations are fulfilled, Ace365 Bet securely deletes or anonymizes your data — ensuring it can no longer be traced back to you.

5

Data Sharing & Third Parties

Ace365 Bet never sells or rents your personal information. However, limited data may be shared with trusted third parties in certain specific circumstances:

  • Payment Providers: To process transactions — only the necessary information is used.
  • Game Providers: For game operation — minimum data only.
  • Identity Verification Services: For KYC verification — documents sent directly to the verification authority.
  • Law Enforcement Agencies: Where required by court order or legal obligation.

All such third parties are bound by a confidentiality agreement with Ace365 Bet and may use your information only for specified purposes.

Who We Do Not Share Your Data With

No information is shared with advertisers, data brokers, social media companies, or competing platforms.

6

Cookie Policy

The Ace365 Bet website uses cookies. Cookies are small text files stored in your browser that help the platform remember your preferences.

Cookie Type Purpose Duration Can It Be Disabled?
Essential Login sessions, security At end of session No (Required)
Analytics Page Visit Tracking 2 years Yes
Preferences Language & Theme Preferences 1 year Yes
Cookie Controls

You can disable non-essential cookies at any time through your browser settings. Please note that disabling essential cookies may cause certain features to stop working.

7

Your Rights

As an Ace365 Bet member, you have several important rights over your personal information. Contact customer support to exercise any of these rights.

Right to Access

You have the right to request details of any personal information Ace365 Bet holds about you. A full disclosure will be provided within 30 days of your request.

Right to Rectification

If any of your information is incorrect, you may request a correction. Many details can be updated directly from your profile page.

Right to Erasure

After account closure, you may request deletion of your data once all legal obligations have been fulfilled.

Right to Data Portability

You may request a copy of your data in a portable format (JSON/CSV).

Right to Restrict Processing

Under certain circumstances, you may request that the processing of your data be restricted.

8

Child Protection Policy

Ace365 Bet strictly prohibits use of the platform by anyone under the age of 18. We do not knowingly collect personal information from minors.

If we become aware that a person under the age of 18 has created an account on Ace365 Bet, that account will be immediately suspended and all associated data will be securely deleted.

For Parents

If your child has created an Ace365 Bet account without your permission, please contact our customer support immediately. We will take prompt action.

9

Technical Security Measures

Ace365 Bet employs the latest technology to safeguard your information. Our security systems are regularly audited by independent third-party experts.

🔐
256-bit SSL Encryption
All data transmissions are encrypted — no one can intercept them in transit.
🏦
PCI DSS Compliant
We adhere to the highest Payment Card Industry (PCI) security standards.
🔑
Two-Factor Authentication (2FA)
Both OTP and password required — unauthorized access is virtually impossible.
🛡️
Firewall & DDoS Protection
Advanced network protection — capable of preventing cyberattacks.
Report a Security Issue

If you discover a security vulnerability, please report it to the Ace365 Bet support team. We appreciate responsible disclosure.

10

Policy Updates & Contact

Ace365 Bet reserves the right to update this Privacy Policy. Whenever significant changes are made, members will be notified in advance via their registered mobile number or email address.

The date of any update will always be visible at the top of the page under "Last Updated". Continued use of Ace365 Bet after a change takes effect constitutes acceptance of the revised policy.

If you have any questions or concerns about our Privacy Policy, please get in touch with us:

📧
Email
privacy@ace365bet.win
💬
Live Chat
24/7 Support in Bengali
Ace365 Bet's Commitment to Data Protection

The Steps We Take to Protect Your Privacy

Zero Data Sale Policy

Ace365 Bet will never sell or rent your personal information to any third party — this is our core commitment.

Bank-Grade Encryption

Your payment details and personal data are protected with 256-bit SSL encryption — the same standard used by the world's leading financial institutions.

Your Control

You have the right to view, correct, or delete your personal data. At Ace365 Bet, you own your data.

GDPR Compliant

Ace365 Bet complies with the European Union's GDPR guidelines — adhering to the world's most stringent privacy standards.

Minimal Data Collection

Only the minimum required information is collected. No excessive or unnecessary data is requested — in line with our "data minimization" principle.

Transparent Updates

Whenever the policy changes, Ace365 Bet notifies members in advance — we believe in full transparency, no surprises.

🔒

Your Data Is Safe — Join Ace365 Bet with Confidence

Your privacy is our top priority at Ace365 Bet. Register safely and enjoy the best gaming experience in Bangladesh.

No Data Sales 256-bit Security Your Data, Your Control
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